Our Team

Amy VanDerWerf Carroll, Ed.D.

Student Success Executive & Senior Consultant

Photo of Amy VanDerWerf Carroll

Amy leads client projects that are laser focused on the success, retention, and positive learning outcomes for students of higher education. Whether she is facilitating a Student Success ACE®, partnering with our Campus Planning and Architecture teams to design a Residence Life Experience Plan, or investing time over two years with a campus on the retention-building Moving the Needle initiative, Amy brings knowledge, experience, warmth, energy, and a bright sense of humor to each campus she partners with. Amy’s expertise in higher education and student-centered retention work began as a labor of love as she came up through the ranks in student affairs on the campuses of small, independent colleges. Since 1997, Amy has lived and breathed student life: designing first-year experience programs, developing robust assessments for student life initiatives, liaising between student affairs and academics, and serving as a catalyst for positive change.

Prior to joining Credo, Amy served as the Dean of Student Engagement at the University of Northwestern in St. Paul, MN (UNW) where she provided visionary and strategic leadership to design and deliver high-impact practices to advance students’ learning in and outside the classroom. Prior to joining UNW, Amy served as the Director of Residence Life for Messiah College, where her work focused on residential curriculum, seamless learning, and assessment practices. Amy continues to utilize her skills and talents to empower Credo’s partner campuses as they focus on strengthening student engagement, program design and implementation, student leadership development, crisis management and support, parent-and-family engagement, and building deep and trusting relationships with key stakeholder groups.

Amy also remains active in professional organizations, presenting on topics of student success. Amy has served on the executive committee of ACSD and was the proud recipient of the 2012 Bamford Award. Amy earned her bachelor’s in human resource management from Northwestern College (now University of Northwestern) and her master’s in higher education from Geneva College. Amy holds an Ed.D. in Higher Education Leadership from Azusa Pacific University, with a research on the structures and practices that foster academic and student affairs collaboration.

I enjoy discovering quick wins that can help make a big impact on students’ college experiences, as well as validating the experiences of higher ed professionals and connecting them with resources.

Balancing Excitement and Ease 

Although education is a driving force in her life, Jaclyn’s equally passionate about a mix of outdoor and indoor pursuits. On an adventurous day, you can find her out kayaking or bike riding. On a quieter day, you can join her for crafting, board games, puzzles, or a movie marathon featuring Star Wars or the Marvel Cinematic Universe.  

More About Jaclyn

  • Client & Project Portfolio

    Moving The Needle Clients

    • Averett University
    • Bluefield University
    • Carson-Newman University
    • Davis & Elkins College
    • Emory & Henry College
    • Faulkner University
    • Gwynedd Mercy University
    • Houston Christian University
    • Linfield University
    • Methodist University
    • Mount St. Mary's University - Maryland
    • Mount Saint Mary’s University - Los Angeles
    • Newman University
    • Ohio Wesleyan University
    • Siena Heights University
    • Texas Lutheran University
    • Tiffin University
  • Education & Certifications
    • B.A., English, University of Wisconsin – Stevens Point
    • M.Ed., Counselor Education, Higher Education Student Services, Georgia Southern University
    • In Progress: Associate Project Manager Certification, Project Management Institute
  • Previous Roles
    • Director of First-Year Experience | University of Dubuque
    • Program Manager | College of Engineering, Mathematics, and Science, University of Wisconsin-Platteville
    • Coordinator of Marketing & Communications, Admissions | Georgia Southern University 
  • Strengths & More

    StrengthsFinder Profile

    • Input
    • Achiever
    • Deliberative
    • Relator
    • Intellection 

    REACH Style | Advisor 

    Enneagram Profile | Type 1